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(301)498-8387
lakesidevc.com
Frequently Asked Questions Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at 301-498-8387 (VETS) Our hospital is open Monday to Saturday. On Mondays, Tuesdays and Thursdays we are open from 7:30 am to 7:30 pm. On Wednesdays, we are open from 8:00 am to noon. Fridays we are open from 7:30 am to 6:00 pm. On Saturdays we are open from 8:00 am until noon. The clinic is closed on Sunday. 2. Do I need to have an appointment? Yes, patients are seen by appointment. 3. What forms of payment do you accept? We accept cash, check, and credit cards (Visa, Mastercard, Discover, Care Credit). We do not accept American Express. 4. Can I make payments? Payment is required at the time of service. 5. At what age can I have my pet spayed or neutered? Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood tests and EKG are recommended prior to undergoing anesthesia and surgery. 6. Do you board pets? Yes, we do boarding for our clients whose pets are up to date on their exams and vaccinations (including kennel cough and canine flu vaccines). We have boarding space for dogs, cats, ferrets and rabbits. With special approval by Dr. Rhody, we may board birds and reptiles. 7. What are your kennels like? Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders (although we may need to buy vegetables for your rabbits), but you are always welcome to bring your own. Owners of birds and reptiles may be required to bring the pet's cage and food. |