Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment only. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.


For the safety of all animals in our care, we require that vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash,in a cage or in pet carriers before entering the waiting room. 

 

On occasion, Dr. Rhody is unavailable  for appointments.   During these times our staff is available to answer questions, schedule appointments, give referrals to other veterinarians if needed, and dispense some medicines.  

 

 

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash or in a carrier and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cage or carrier for their safety. 

All other pets must be in an appropriate carrier or cage for the animal.

 

 

 

 

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks.  If you wish to write a  personal checks you must have a valid driver's license with you and we do not accept third party checks.